1. Q: Do I need a special license to rent a scooter in Madeira? Yes, a valid driver's license is required to rent a scooter in Madeira. If you hold a European Union (EU) driver's license or an International Driving Permit (IDP), you can rent a scooter. Please ensure that you have the necessary documentation before making a reservation.
  2. Q: What is the minimum age requirement to rent a scooter? The minimum age to rent a scooter in Madeira is 18 years old. All renters must meet this age requirement and have valid driver's licenses.
  3. Q: Are helmets provided with the scooter rental? Yes, we provide helmets for your safety and compliance with local traffic regulations. Open Helmets are included in the rental price, and we offer a variety of sizes to ensure a comfortable fit.
  4. Q: What is the fuel policy for scooter rentals? We provide our scooters with a full tank of fuel, and we expect them to be returned with a full tank as well. This means that you are responsible for refuelling the scooter during your rental period. There are several gas stations conveniently located throughout Madeira for your convenience.
  5. Q: Can I extend my scooter rental period? Yes, it is possible to extend your rental period. Please contact our customer service team to inquire about an extension as soon as possible. We will do our best to accommodate your request based on availability.
  6. Q: What happens if the scooter breaks down or I have an accident? In the event of a breakdown or accident, please contact our emergency hotline immediately. We will provide assistance and guidance to ensure your safety and resolve any issues promptly.
  7. Q: Can I take the scooter to other islands or off-road trails? Our scooters are only permitted for use on the roads of Madeira Island. Taking them to other islands or off-road trails is strictly prohibited, as it may cause damage to the scooter and compromise your safety.
  8. Q: Can I rent a scooter for multiple days? Yes, you can rent a scooter for multiple days. We offer flexible rental periods, including daily and weekly rates. Our online reservation system allows you to select the dates that suit your needs.
  9. Q: Are there any specific traffic rules or regulations in Madeira that I should know? Yes, it is essential to familiarise yourself with Madeira's local traffic rules and regulations. For example, the speed limit in urban areas is typically 50 km/h, and 90 km/h on open roads. It is also mandatory to wear helmets while riding a scooter.
  10. Q: What forms of payment do you accept for scooter rentals? We accept major credit cards for online reservations, but please note that a valid credit card is required for the security deposit.

If you have any further questions or require additional information, please don't hesitate to contact our friendly customer service team. We are here to assist you and ensure that your scooter rental experience in Madeira is smooth, safe, and memorable.